Insights

Thoughts and industry insights from the Wallop team.

Increase Emotional Connections to Travellers

Brands that make an emotional connection to their customers have greater success and earn a higher customer lifetime value (LTV) than ones that miss the mark.

Think Long Term and Sweat the Small Stuff

If you want to build long-term value for your brand, you have to step back look at the big picture.

Increase the Resonance of Your Brand with Luxury Travellers

Travellers in the luxury market have different motivations than the average traveller. Aligning your brand, product and services with these motives will increase your resonance with this demographic.

Accessibility or Inclusivity? The Right Approach to ADA Compliance

There’s a big difference between making digital experiences accessible and making them inclusivity.

Using value alignment instead of personas

Personas are a good way to target groups through demographics. But today, for high net worth users who are diverse, aligning the solution to their values is a more effective approach

Accessibility & Website Compliance

Recently there’s been a growing concern over website accessibility. We are often asked what it takes to be compliant with the current WCAG 2.0 and (upcoming) 2.1. Here at Wallop, we’ve crafted a thorough three-step process to meet this demand for travel and hospitality clients.

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