Approach

Leave your baggage
with us

Like the doorman at The Plaza Hotel, we’ve seen it all. And through the years, we’ve noticed that every truly great hospitality brand has one thing in common. They all have the ability to define and align the story of their property with the deeply-held values of their ideal guests. Our methodology works to uncover those values and align every aspect of your digital marketing strategy accordingly. If that sounds like a lot, don’t worry, we’ll do all the heavy lifting.

Expertise

Don't get left waiting

By narrowing our focus on experiential luxury hospitality and travel, we’ve developed a deep expertise in the vertical. Services are provided holistically through tailored programs designed to address marketing and business goals.

We believe a holistic approach to digital marketing, executed by an interdisciplinary team of experts, delivers more conversions, better brand equity, and ultimately, higher-margin revenue.

Engagements

In it for the long haul

Though our engagements tend to last many years, they all begin the same way: with a strategic Definition & Alignment phase. Together, we define your current position and chart a course towards your desired outcome, mapping the objectives for the next 3, 6, and 12 months.

When the winds shift, as they always do, our team can quickly respond and change tack. We subscribe to the Kaizen philosophy of continuous improvement.

Clients

You’re in good company

We work with the most remarkable travel, hospitality and real estate brands in the world.

Services

Sit back, relax and enjoy the in-flight service

Resorts don’t want an ad campaign, they want to drive qualified traffic. Hotels don’t want a website, they want to convert direct bookings. A safari doesn’t just want a video, they want to tell a great story.

Our interdisciplinary team of marketing experts will keep you focused on finding solutions and achieving results. All the while, deftly handling the day-to-day tasks required for your long term success. We’ll never leave you hanging.

  • Digital Marketing
  • Branding (Naming, Standards, Identify)
  • Brand Story & Positioning
  • Visual Design & Implementation
  • Design & Creative Direction
  • Development & Technical Implementation
  • Security & Maintenance
  • Copy Writing & Content Strategy
  • Photography & Video
  • Film Production

People

Different roads,
same destination

Our Vancouver-based team is made up of folks from all over the world. We’re proud to be an organization that promotes diversity, inclusion and a passion for travel.

Linda Rohrer - Director of Sales

Linda Rohrer

Director of Sales

Andreanna Mazereeuw - Managing Director

Andreanna Mazereeuw

Managing Director

Alison Courage - Director of Finance & Operations

Alison Courage

Director of Finance & Operations

Gemma Lacey - Director of Digital Strategy

Gemma Lacey

Director of Digital Strategy

Stefan G - Production Manager

Stefan G

Production Manager

Laura Wrubleski - Lead Designer

Laura Wrubleski

Lead Designer

Jennylee Bellatrix - Project Management Officer

Jennylee Bellatrix

Project Management Officer

Ali Umair Chaudhry - Account Manager

Ali Umair Chaudhry

Account Manager

Genia Morrison - Project Manager

Genia Morrison

Project Manager

Ruchi Madan - Project Manager

Ruchi Madan

Project Manager

Harry Ma - Junior Project Manager

Harry Ma

Junior Project Manager

Judy Cheng - Office Manager

Judy Cheng

Office Manager

Allie Ruddell - Digital Strategy Manager

Allie Ruddell

Digital Strategy Manager

Andrew Chiu - Digital Marketing Innovation Lead

Andrew Chiu

Digital Marketing Innovation Lead

Elena Vvedenskaya - Digital Strategy Accounts Lead

Elena Vvedenskaya

Digital Strategy Accounts Lead

Pavla Sergiienko - Digital Strategist

Pavla Sergiienko

Digital Strategist

Julia Prendergast - Digital Strategist

Julia Prendergast

Digital Strategist

Emilie Yeh - Digital Strategist

Emilie Yeh

Digital Strategist

Rachael Bilby - Digital Strategist

Rachael Bilby

Digital Strategist

Regan Castle - Digital Strategist

Regan Castle

Digital Strategist

Cole Houweling - Digital Marketing Coordinator

Cole Houweling

Digital Marketing Coordinator

Nicole Ventura - Junior Designer

Nicole Ventura

Junior Designer

Tao Long - Developer

Tao Long

Developer

Caroline Sheedy - Developer

Caroline Sheedy

Developer

Cynthia Lee - Junior Web Developer

Cynthia Lee

Junior Web Developer

Jeff Temes - Developer

Jeff Temes

Developer

Matthew Adshead - Lead Web Developer

Matthew Adshead

Lead Web Developer

Chelsea Herman - Storyteller & Brand Strategist

Chelsea Herman

Storyteller & Brand Strategist

Sydney Robertson - Producer & Business Development

Sydney Robertson

Producer & Business Development

Mark Jodoin - Strategic Advisor

Mark Jodoin

Strategic Advisor

Stephen Saugestad - Principal

Stephen Saugestad

Principal

Let’s start a conversation