Approach

Leave your baggage
with us

Like the doorman at The Plaza Hotel, we’ve seen it all. And through the years, we’ve noticed that every truly great hospitality brand has one thing in common. They all have the ability to define and align the story of their property with the deeply-held values of their ideal guests. Our methodology works to uncover those values and align every aspect of your digital marketing strategy accordingly. If that sounds like a lot, don’t worry, we’ll do all the heavy lifting.

Illustration of a bellhop

Expertise

We're ready when you are

By narrowing our focus on experiential luxury travel and hospitality, we’ve developed a deep expertise in the vertical. Services are provided holistically through tailored programs designed to address marketing and business goals.

We believe a holistic approach to digital marketing, executed by an interdisciplinary team of experts, will deliver more conversions, better brand equity, and ultimately, higher-margin revenue.

Illustration of a lady waiting for the taxi

Engagements

In it for the long haul

Though our engagements tend to last many years, they all begin the same way: with a strategic Definition & Alignment phase. Together, we define your current position and chart a course towards your desired outcome, mapping the objectives for the next 3, 6, and 12 months.

When the winds shift, as they always do, our team can quickly respond and change tack. We subscribe to the Kaizen philosophy of continuous improvement.

Illustration of a sailboat

Clients

You’re in good company

We work with the most remarkable travel and hospitality brands in the world.

  • Graduate Hotels logo
  • Destination Canada logo
  • The Brando logo
  • Bunkhouse logo
  • Tourism Vancouver logo
  • Paul Gauguin Cruises logo
  • Relais & Chateaux logo
  • Within The Wild Alaska Adventure Lodges logo
  • White Lodging logo
  • The Ranch At Rock Creek logo
  • Miraval logo
  • Scenic Cruises logo
  • Le Groupe Antonopoulos logo
  • Scandinave Spa logo
  • Starwood logo
  • Zingerman's Cornman Farms logo
  • Easton Porter logo
  • lebua hotels and resorts logo
  • Pacific Beachcomber logo
  • Langara Fishing Adventures logo
  • Bushtop Luxury Camps logo
  • Hotel William Gray logo
  • Royal Champagne logo
  • Hotel Del Coronado logo

Services

Sit back, relax and enjoy the in-flight service

Resorts don’t want an ad campaign, they want to drive qualified traffic. Hotels don’t want a website, they want to convert direct bookings. A safari doesn’t just want a video, they want to tell a great story.

Our interdisciplinary team of marketing experts will keep you focused on finding solutions and achieving results. All the while, deftly handling the day-to-day tasks required for your long term success. We’ll never leave you hanging.

  • Digital Advertising
  • Brand Positioning
  • Design & Creative Direction
  • Development & Technical Implementation
  • Copy Writing & Content Strategy
  • Photography & Video Production
  • Crisis Management for Travel & Hospitality Brands

People

Different roads,
same destination

Our Vancouver-based team is made up of folks from all over the world. We’re proud to be an organization that promotes diversity, inclusion and a passion for travel.

Alexander Farah - Director & Editor, Wallop Film

Alexander Farah

Director & Editor, Wallop Film

Alison Courage - Controller

Alison Courage

Controller

Andrew Chiu - Marketing Coordinator

Andrew Chiu

Marketing Coordinator

Andreanna Mazereeuw - Director of Digital Marketing

Andreanna Mazereeuw

Director of Digital Marketing

Caroline Sheedy - Developer

Caroline Sheedy

Developer

Charlotte Smith - Project Manager

Charlotte Smith

Project Manager

Chelsea Herman - Storyteller & Brand Strategist

Chelsea Herman

Storyteller & Brand Strategist

David Chen - Digital Strategist

David Chen

Digital Strategist

Katherine Koniecki - Production Manager <br> Wallop Film

Katherine Koniecki

Production Manager
Wallop Film

Gemma Lacey - Digital Strategist

Gemma Lacey

Digital Strategist

Kevin Harwood - Senior Strategist

Kevin Harwood

Senior Strategist

Julie Monaghan - Director of Client Engagement

Julie Monaghan

Director of Client Engagement

Lena Vvedenskaya - Marketing Coordinator

Lena Vvedenskaya

Marketing Coordinator

Marion Fauchon - Digital Marketing & Growth Strategist

Marion Fauchon

Digital Marketing & Growth Strategist

Liam Richardson - Technical Lead

Liam Richardson

Technical Lead

Martin Glegg - Creative Director <br> Wallop Film

Martin Glegg

Creative Director
Wallop Film

Matthew Dix - Director of Photography <br> Wallop Film

Matthew Dix

Director of Photography
Wallop Film

Mark Jodoin - Chief Operating Officer

Mark Jodoin

Chief Operating Officer

Nick Adkins - Developer

Nick Adkins

Developer

Patricia Bernal - Lead Designer

Patricia Bernal

Lead Designer

Ryan Clarke - Partner

Ryan Clarke

Partner

Stefan G - Production Manager

Stefan G

Production Manager

Stephen Saugestad - Principal

Stephen Saugestad

Principal

Terra Pope - Developer

Terra Pope

Developer

Tao Long - Developer

Tao Long

Developer

Victor Wong - Business Development

Victor Wong

Business Development

Let’s start a conversation