Hospitality Website Design & Development
Every click feels closer to check-in.
Your website should give guests a taste of what’s waiting for them, long before they arrive. We build websites that feel like an extension of your property, making it easy to explore, discover and book. And once they’ve booked, the experience continues, helping guests plan their stay, find what they need and look forward to what’s ahead. Built on WordPress, our websites are yours to own and easy for your team to manage. We connect your website with the systems your property relies on, making the experience smoother for guests and simpler for your team. And with ongoing care and support, we keep your website secure, fast and ready for what’s next.
Expertise
We build on WordPress with flexible modules, and content entry and setup are part of the build.
We connect your website with booking engines, restaurant reservation systems and the tools your team relies on, so everything works together behind the scenes.
Whether it’s one brand across several locations or a group site for properties with their own identities, we build it to scale. Access is set by role, so teams at each property can update their own pages while you keep oversight of the whole site.
We handle firewalls, updates, malware scanning, backups, monitoring and rapid response to help protect your site from threats and minimize disruption.
We keep your site at WCAG 2.1, the international accessibility standard, with ongoing monitoring and a quarterly audit, fix and report, so you can see what improved each quarter.
Our maintenance plans cover emergencies and the improvements you want made, and your project manager suggests what to do next, so progress doesn’t wait on a request.
We track your Google Lighthouse scores, page speed, monitor broken links, and keep the codebase optimized so pages stay quick and responsive on every device.
Case study
The Lighter Collection
People visit The Lighter Collection’s resorts to experience Belize, but some were missing out on its rainforest eco-lodge. With a connected strategy, travellers could plan their dream reef-to-rainforest stay.
- +41% INCREASE IN REVENUE
- +32.2% INCREASE IN TRANSACTIONS
- 72% INCREASE IN WEBSITE SESSIONS
Case study
Ace Hotel
Ace Hotel is always evolving, exploring new locations, cultures, and experiences. With a growing collection of international stays, Ace Hotel’s website had to be able to change alongside it.
- 59.5% INCREASE IN WEBSITE TRANSACTIONS (AFTER LAUNCH)
- 55.1% INCREASE IN WEBSITE REVENUE (AFTER LAUNCH)
- 50% INCREASE IN E-COMMERCE CONVERSION RATE (AFTER LAUNCH)
Frequently asked questions
SynXis, TravelClick (iHotelier), Cloudbeds, Revinate, OpenTable, Olive, Mews, Resy, SevenRooms, Tripleseat, Mindbody and many more.
Because it’s open source, so no single company owns it and you’re never locked in. A large share of the web runs on it, so any developer can work on your site, and you keep access and control.
Yes, when it’s looked after properly. That’s what our Security Plan is for: firewalls, updates, monitoring and backups that keep your site protected.
No, and that’s deliberate. We recommend the best managed hosting for your needs, with 99.9% uptime guarantees, and we’re not tied to any one provider. We earn nothing from hosting, so our advice is based on what’s right for your website.
Yes. Pages, blog posts and landing pages are built from modules your team can use, with permissions that give the right people the right level of access. And if you’d rather leave the updates to us, we’re happy to handle those too.
Yes. The site, the content and the technical strategy are yours to take anywhere.
You’ll see wireframes and a mood board first, then visual design, so the first review is about how guests move through the site.
It depends on the size and complexity of the site, but most custom website builds take between 3-4 months.